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Complimentary Pickup & Delivery Service

Hayward Kia Pickup & Delivery Service

Need Kia service but do not want to wait during dealership renovations? We can pick up your Kia, service it at Hayward Kia, and bring it back to you.

We Make Kia Service Simple

Introducing Hayward Kia’s Pickup & Delivery Service

Hayward Kia is currently undergoing exciting renovations to improve our dealership facility and enhance your future experience. While construction is underway, we understand that visiting during a remodel may not be ideal for every customer. That is why we are offering a convenient pickup and delivery option for eligible Kia service appointments.

You are always welcome to bring your vehicle in for service, but if you prefer a simpler option, our team can pick up your Kia, complete the service at Hayward Kia, and return it to you when the work is finished.

Service Your Kia Without Rearranging Your Day

Servicing your vehicle at Hayward Kia gives you access to a convenient pickup and delivery option. Tell us when and where, and our service team will help coordinate your appointment.

1. Schedule

Call our service team or schedule online. Pickup and delivery appointments should be requested at least two business days in advance.

2. We Pick Up

For qualifying appointments within 15 miles of Hayward Kia, our team can pick up your drivable Kia from your home or workplace.

3. We Deliver

After your Kia service is complete, we will coordinate the return of your vehicle and keep you updated by phone, text, or email.

Frequently Asked Questions

Hayward Kia Pickup & Delivery FAQs

Review answers to common questions about eligibility, scheduling, distance limits, loaner vehicles, service updates, and more.

If your vehicle is a Kia, it qualifies for consideration for Hayward Kia’s Pickup & Delivery Service, subject to availability, distance, vehicle condition, and other program requirements.
Yes. You can schedule online if the pickup and drop-off location is within 15 miles of Hayward Kia and your appointment is requested at least two business days in advance. After scheduling, please wait for confirmation from our team. You can also call us at (510) 999-8434.
Hayward Kia does not charge a fee for the first time your vehicle needs pickup and delivery service. If there is a second request, a nominal fee of $29.95 may apply. This fee may be waived if the repair order cost of parts and labor, excluding fees and taxes, exceeds $300.
One of our Service Advisors can review your vehicle’s mileage, condition, and manufacturer-recommended maintenance schedule to help determine which services your Kia may need.
Yes. Eligible service and parts specials may be used with pickup and delivery service, subject to each offer’s terms, expiration dates, and restrictions.
A loaner vehicle may or may not be available. Alternative options may also be offered. Please ask about availability when you schedule your service.
Every service visit is different. Hayward Kia will discuss timing, estimated completion, and communication preferences when you book your appointment.
We can update you by phone, text, or email based on your preference.
Yes, your vehicle will be serviced at Hayward Kia. If we ever need to send your vehicle to another facility, we will contact you for approval before the vehicle leaves our dealership.
Most warranty and customer-pay repairs are eligible, as long as your vehicle is drivable and is not part of a roadside collision situation. Some restrictions may apply.
Yes. Pickup and delivery service is available for qualifying customers at a residence or place of business within 15 miles of Hayward Kia. Some restrictions may apply, so call us and we can answer your questions.
If your vehicle is not drivable and is still under warranty, contact Kia Roadside Assistance at (800) 333-4542 to arrange for your vehicle to be brought to Hayward Kia. Once repairs are complete, we can discuss delivery options. If your vehicle is not drivable and not under warranty, call us and we will provide additional information.
If Hayward Kia is picking up your vehicle, call us at (510) 999-8434. If Kia Roadside Assistance is transporting your vehicle, contact Kia Roadside Assistance directly at (800) 333-4542.
Yes, in many cases. Please contact us as soon as possible so we can confirm whether the new location is within the service area and available for your appointment.
We do not anticipate any issues, but you are always welcome to call Hayward Kia at (510) 999-8434.
Schedule Kia Service in Hayward, CA

Convenient Kia Pickup & Delivery Near Hayward

Hayward Kia’s Pickup & Delivery Service is designed to make Kia maintenance and repairs more convenient for customers near Hayward, Castro Valley, San Leandro, Union City, Fremont, and nearby East Bay communities. Call our service department to confirm availability and schedule your appointment.

To confirm pickup and delivery service, you must contact our Service Department directly at (510) 999-8434.

*Hayward Kia Pickup & Delivery may be limited based on availability, distance, or other dealer-specified criteria. This offer is not transferable. A fee may apply for non-operational vehicles. A fee may apply for missed, cancelled, or rescheduled appointments within 48 hours of appointment. We reserve the right to modify, discontinue, or restrict the availability of the pickup and delivery service without prior notice. See your Hayward Kia Service Advisor for details.